Hi my account has been frozen, and i've no idea why. I've tried emailing ( support@starsaccount.uk ) and had no response at all for the past 2 days. I want answers.
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I've had exactly the same problem. Account frozon on pokerstarsuk. Tried to contact yesterday and have had no reply!
Erm why would PokerStrategy have any idea about your account?
Have you had any response from them at all? Did you break teh rules?
Hey DecMate,
Are you using the right email address? It should be support@starsaccount.co.uk
Regards
Laz
Hey jackzplay,
I would send them another email. Stars will normally reply within a few hours. Also ensure you check your junk folder in case the reply turns up there.
While you're waiting, you should take a moment or two to Introduce yourself! to us properly.
Keep us updated
Laz