Skip to forum
Notifications
Clear all

[Closed] Where to send ID proof?

8 Posts
5 Users
0 Reactions
1,754 Views
Volrath89
Joined: 23.07.2008

Hello, I am sorry if this is obvious or if I have missed it ^^ but to what mail should I send my ID in order to withdraw form mansion (and with what subject :P) ?

This would be also my first withdraw, and I will do it with moneybookers. So do I need to deposit first and what amount if anyone know? (or what % from the withdraw amount?, I plan to withdraw ~300USD)

Thanks!


7 replies
midgetjay
Joined: 07.05.2008

Wouldn't you have to send it to Mansion? I'd email their support and ask them..


CoreySteel
Joined: 25.10.2006

Send to this email adress: memberservice@mansion.com
Subject doesn't matter :) They know why you are sending them IDs :P

I am 99,9% sure that you have to do a deposit to withdraw your money. It doesn't matter how big. It could easily be just 20$ via MoneyBookers.


Volrath89
Joined: 23.07.2008
thunderbird56
Joined: 02.12.2007

Hi Volrath89,

All things mentioned above is right. However, I just want to add that you will need to send in a proof of residence besides the ID copy.

Best,
thunder


i sent mine to docs@mansion.com like a week ago and got no response...should I email the above address too?


CoreySteel
Joined: 25.10.2006

Let me guess... You got this email from online support?
I was contacting their support and someone gave me this exact address (docs@...). I sent my ID+bank statement there and nothing happened for whole 10 days. After that I send my ID to memberservice@... and they confirmed my IDs in less than 48 hours. And replied mail was from this one at memberservice@... so it wasn't just a coincidence.


thanks corey, Ill try that