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GG Poker - I have input the wrong nickname and now I can't change it

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tecrisser
Joined: 30.09.2014

I've set up "tecrisser" as my nickname here in pokerstrategy moments before registering it in GGPoker.
It came out that "tecrisser" was already registered in GGPoker, and I had to change it to "tecrisser61".
I got my bonuses there, but until now I can't change my nickname here, and because of that I'm not earning pokerstrategy points.


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tecrisser
Joined: 30.09.2014

Originally posted by tecrisser
I've set up "tecrisser" as my nickname here in pokerstrategy moments before registering it in GGPoker.
It came out that "tecrisser" was already registered in GGPoker, and I had to change it to "tecrisser61".
I got my bonuses there, but until now I can't change my nickname here, and because of that I'm not earning pokerstrategy points.

How can I change my GGPoker nickname to the right one?


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Hi tecrisser,
Welcome to the PokerStrategy.com forums! :welcome:
Since it is not necessary that the two nicknames match even slightly, something else must be wrong.
I suggest that you create a customer support ticket Follow the link then click the beside "Open a new ticket"
Give them all the details you can, such as your username, the date when you joined and so on.

Hopefully they'll be able to get is sorted out...

All the best,
VS


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tecrisser
Joined: 30.09.2014

Originally posted by VorpalF2F
Hi tecrisser,
Welcome to the PokerStrategy.com forums! :welcome:
Since it is not necessary that the two nicknames match even slightly, something else must be wrong.
I suggest that you create a customer support ticket Follow the link then click the beside "Open a new ticket"
Give them all the details you can, such as your username, the date when you joined and so on.

Hopefully they'll be able to get is sorted out...

All the best,
VS

I'll do it. Thank you.


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