My account was blocked after withdrawing a hundred dollars from the poker room, requiring proof of identity, despite the fact that I have been using the system for many years. Skrill-app doesn't work well - the passport scanning function (Russian) doesn't work. I don't have a Facebook account. Webcams too, only on an old netbook that is VERY slow. In the end, I sent my passport photo and went through the biometrics app. So what? "We couldn't confirm your identity." Killed all day long. How is this possible? I was at the Bank a week earlier, and no one told me that I didn't look like my passport photo, no. A couple of days later, I registered with the tax service through THEIR app - again, there were no problems with identification. Skrill has problems.
Support simply closes tickets, getting off with ridiculous excuses.
Skrill sucks.