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ConstanTilt
Joined: 13.09.2023

I registred at party poker through pokerstrategy but i have no answer from the support about what is wrong and why i do not have that bonus yet ?
On task list it says :
Choose your offer / done green tick
Choose poker room / i did but thete is a cross as not done, but i did....
And last one about data says done.
Help


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Originally posted by ConstanTilt
I registred at party poker through pokerstrategy but i have no answer from the support about what is wrong and why i do not have that bonus yet ?
On task list it says :
Choose your offer / done green tick
Choose poker room / i did but thete is a cross as not done, but i did....
And last one about data says done.
Help

Hi ConstanTilt,
Welcome to PokerStrategy.com :welcome:

It takes time for different businesses to exchange data. Generally we suggest waiting 48 hours before getting worried.

If nothing has changed after that time, I suggest that you create a customer support ticket Follow the link then click the beside "Open a new ticket"
Give them all the details you can, such as your username, the date when you joined and so on.

Best of luck :gl:,
VS


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ConstanTilt
Joined: 13.09.2023

Hello and thanks for your reply.
Still the same for now ....no answer no bonus no tickets no nothing ? Ca someone help me out to get what i was supposed to get ?


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Originally posted by ConstanTilt
Hello and thanks for your reply.
Still the same for now ....no answer no bonus no tickets no nothing ? Ca someone help me out to get what i was supposed to get ?

No. Nobody in the forums has access to account information, and nobody has access to the data transferred between PokerStrategy.com and the various poker rooms — not even super moderators

Only customer service can do that.
Please follow these instructions:
Create a customer support ticket Follow the link then click the beside "Open a new ticket"
Give them all the details you can, such as your username on PartyPoker , the date when you joined and so on. They will be able to help, assuming that you followed all the instructions during the sign-up process.


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