[Closed] Account blocked?

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Last Post by _Anonymous_ 17 years ago

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_Anonymous_

16.10.2009, 17:58 0

Hi guys,

I had a very strange e-mail today. A few days ago, I got exactly one notification that my account was blocked because I was supposedly from a banned country (I'm Dutch). However, once I logged in again there was no problem whatsoever. I figured it was just a glitch and continued playing.

However, now today I got an e-mail from operations@cassava.net telling me that my account has been blocked and will remain blocked unless I go through a security check where I need to send my electrical bill (which I actually don't get through snail mail nowadays ;).

The odd thing also is that I can still play poker on 888 pacific like I could before. So... in short, I have no clue what's going on. Is this some kind of hoax that has been circulating or is this supposed to make sense in some manner?

I'm lost

3 replies

thunderbird56

Joined: 02.12.2007

Posts: 2,190

18.10.2009, 15:13 0

Hi notaboutme,

I believe that your account is locked for deposit ad withdrawal only. In the mean time, I can confirm that the email you received is legit. You should send in the requested documents in order to get your account verified.

Regards,
thunder

_Anonymous_

19.10.2009, 19:16 0

Hi thunderbird,

Thank you very much for your information. I will then upload my documents. I just wanted to make sure it wasn't some kind of hoax ;).

_Anonymous_

19.10.2009, 22:09 0

i got a similar message through the pacific poker software when i signed in once, but i didnt receive any email after that and i continued to play normally. Should i be worried about it?