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[Closed] Problem with PartyPoker...

14 Posts
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I have registered with Pokerstrategy and PartyPoker, and I passed the quiz, but I still can't play.

It sais I still have to register with the cashier, but I have done that. I've filled in all the information there, and closed the window with the Deposit Options.

Heres a picture:

Please help me!!


13 replies

hm,dont know how to make a real money balance either. I have done everything neccessary, but I dont know if I get the money afterall?

Btw; When did you pass the quiz?


Originally posted by Pokermaniacs
hm,dont know how to make a real money balance either. I have done everything neccessary, but I dont know if I get the money afterall?

Btw; When did you pass the quiz?

You already got the money.

Vleesie4 you have to wait until you received the money. Should take normally no longer than 48h. :)


cirith, mind checking the status on my account? Still havent got the money, been much more than 48 hours after passing quiz and sending ID.


I'm not able to do that. :/

Please try writing a ticket to our support they can help you. :)


I have done that, twice. No response. Mind asking them to check it tho? if u can


Hi it is still late but i will take a closer look at it tomorrow.

PS.: allready at home no access to database here ;(

Best regards,
Stefan


Thanks, I have received the money.

Now I'm gonna play ;)


Puschkin81
Joined: 14.04.2006

Sorry for the delay!

Good luck at the tables!
Puschkin81


I didn't get the bonus, I have registered long time ago, but still no.. anyway check it if you can. Thanks for your support.


Puschkin81
Joined: 14.04.2006

Hi Marazmas!

Our support-team told me that you have to make an ID-Check. They sent an Email to you on the 6th of June. If you have any questions please write a ticket to our support (upper left at our homepage).

Best regards,
Puschkin81


Ok thank you. I guess i didn't see it, anyway i found that message in my e-mail, so i've just sent my identification to that e-mail.


I received your answer in tickets section. The e-mail, where i sent my identification wasn't correct so i resent my passport copy and phone bill, which proves my location.

Thank you for your support.


Puschkin81
Joined: 14.04.2006

You are welcome! :)

Good luck at the tables!
Puschkin81