Skip to forum
Notifications
Clear all

[Closed] Video Still Not Accessable

30 Posts
10 Users
0 Reactions
5,412 Views
mineriva
Joined: 30.04.2008

I am getting fed up now!. ?(

I cannot see or download ANY video on any of my pc's on any os. It has been like this for about 3 weeks. I can watch the first 4 min by loggin out and watching as a guess but I cannot whatch the whole video.

I have emailed support and they told me they had some problem. Never to be heard of again. I have posted in this threat and after some promises it just went dead.

I AM HERE FOR THE VIDEOS NOTHING ELS AND I THAT FAILS I WILL LEAVE. X(


29 replies
CBFunk
Joined: 23.12.2006

Hi,

just try those options:

- up your cache in browser options to 200 MB
- empty your cache (CTRL+ALT+R in Firefox)
- Wait
- test another browser
- newest version of Flashplayer

If you do all of the above it should work :)


hey

how to : up your cache in browser options to 200 MB?


kammikammerl
Joined: 09.01.2009

Hi shurshka,

what browser do you use?

In firefox go to:

Tools/Options/Advanced/Offline Storage


hey,

Iexp 8


i downloaded firefox did all of what u said! nd sadly didnt work...
?(


cutegoldfish
Joined: 19.11.2009

hi i have tried all too and it didnt work.

it used to work last time, about a month ago. now it does'nt work. i wonder what happened?


supeyrio
Joined: 11.11.2009

hi, i have facing the same problem as all of the peeps here. followed Clemens intructions, however still unable to view any videos except the ones uploaded on youtube videos.
one example of the video that i cant view:
http://www.pokerstrategy.com/video/10300


eteris
Joined: 26.08.2007

Originally posted by supeyrio
hi, i have facing the same problem as all of the peeps here. followed Clemens intructions, however still unable to view any videos except the ones uploaded on youtube videos.
one example of the video that i cant view:
http://www.pokerstrategy.com/video/10300

works fine


supeyrio
Joined: 11.11.2009

Originally posted by eteris

Originally posted by supeyrio
hi, i have facing the same problem as all of the peeps here. followed Clemens intructions, however still unable to view any videos except the ones uploaded on youtube videos.
one example of the video that i cant view:
http://www.pokerstrategy.com/video/10300

works fine

tried firefox, tried internet explorer, tried safari. all cant seem to work... or it just takes forever to load?? hmm IP problem?? sucks


supeyrio
Joined: 11.11.2009

would seriously appreciate any help given here. have sent a ticket to customer service but was referred back to the forums as supposedly moderators have more knowledge in this aspect. thanks


CBFunk
Joined: 23.12.2006

Hi,

our IT is currently working on the problems with the video player


aceonetheriver
Joined: 26.12.2008

hope it get fixed be4 i reach gold...


aceonetheriver
Joined: 26.12.2008

Originally posted by Clemens
Hi,

our IT is currently working on the problems with the video player

any updates ???? _confused: _cry: _evil: _cry: _mad: _mad: _mad:


CBFunk
Joined: 23.12.2006

Hi,

IT is still working on it. They think they found the main issue which creates problems for some users watching videos in full length.

I can´t give you a deadline atm when this will be fixed


supeyrio
Joined: 11.11.2009

great, thanks for the update!


supeyrio
Joined: 11.11.2009

any updates? it has been a long while


supeyrio
Joined: 11.11.2009

hi i believe someone has to stand up and answer the people that cannot watch the videos..


aceonetheriver
Joined: 26.12.2008

hey,

i toke my laptop to coffe place, they had free net cnx there, nd it works! but when i come back home to my original cnx it donest work!

fckin weird lol but may help if u change ur cnx :)


kammikammerl
Joined: 09.01.2009

Hi all,

I´m glad that I can give you a positive update today:

There will be an optimized video player, which goes online on 8th April.

The problem, that some users are not able to watch videos at all belongs to changing IP addresses. Also this problem will be solved by our IT after the 8th April.

I thank everybody for his patience! Please accept my apologies for the actual situation!

Kind regards
Kammi