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Confusing partypoker banner

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Niktat0r
Joined: 01.08.2017

I registered my partypoker account with the PS code: PSFREE10.
So far - so good. After a short time the account was marked as "tracked". 2 days later I had a BIG fat banner just below the navigation, advertising it gets time to get some 100% bonus up to 500USD.
I thought: Great stuff, lets do that - and deposited 100 Euro at partypoker.
Afterwards I was waiting and waiting, nothing happened. Today I just asked the support:

Williams [19:12:54]
I notice that at the moment the affiliate bonus PSFREE10 is active on your account

.......

I notice that you have created account from one of our affiliates (Poker Strategy). You have received the sign up offer of poker strategy
Williams [19:19:02]
Hence you wont be eligible for the WELCOMEBONUS you are refering to

So it would be VERY nice, if you do display that 100% up to 500 USD banner only to people who can actually get that bonus.

On this page: https://www.pokerstrategy.com/party-poker/premium-upgrade/ you will find the text:

"You received your $10 free poker money at partypoker. Quickly make a deposit of at least $10 and get a 100% up to $500 bonus as well as Silver status on PokerStrategy.com"

So this confused me. Yepp, I got that free 10 USD. So I tought this "premium upgrade" stuff was meant for me ;/


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Lazza61
Joined: 23.03.2011

Hey Niktat0r,

As far as I'm concerned, the premium upgrade should be for you provided that it is your first deposit. It might be best to open a ticket with our customer support team.

Just scroll to the bottom of the page (after clicking the link above) and click the + sign next to "Open a new ticket'.

Keep us updated

Laz


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