Skip to forum
Unable to login
 
Notifications
Clear all

Unable to login

5 Posts
4 Users
2 Reactions
2,855 Views
Fagin
Joined: 06.05.2008

Just tried to login at 13:50 and got an "internal error" message. Have been trying to get in since 10:30 but they have been doing "maintenance".

I notice the login screen has changed, anyone else got any issues?

Will try support but not expecting a quick resolution following updates as likely others with issues too.


Reply
Quote
4 replies
Fagin
Joined: 06.05.2008

Messaged support and have had a quick look on Reddit. Seems like a few others are having the same issue.

Ah well, maybe I'll just have to go back to Factorio for today!


Reply
Quote
Khiiniau
Joined: 21.08.2008

I have been logged in with Olybet skin already one hour. Played some spins and tried to check total result from Pokercraft but it's not upadating.

But I have not received any free tickets https://www.pokerstrategy.com/news/pokerstrategy/GGPoker:-Log-in-everday-and-claim-your-FREE-reward!_131746/


Reply
Quote
Super Moderator
VorpalF2F
Joined: 02.09.2010

I logged in an hour ago.
There was system maintenance last night.
When I did log in this morning, I had to agree to new Terms & Conditions.
I also had to change my password.

When I exited GGPoker, I got a popup from a program called "Dumpreporter.exe" that is part of ggPoker saying that an unknown program had caused a crash.

I then logged in again to see that all was OK, and it was.

If you're still having problems email help@ggpoker using the same email you use for your GGPoker account.

Best of luck :gl:,
VS


Reply
Quote
wickus
Joined: 31.03.2006

There seems to be a new issue if you completely delete the mobile app and re-install.
I had the issue that my balance was gone as well as the promo area is not populated, balance history empty.
I reinstalled the app on their advise but on login nothing is happening. Same on another phone. Even entering wrong login info didn't trigger an error.
GGPoker is working on a fix for this.


Reply
Quote