False advertising

Hey Factcont05,

Did you enter the code FREE20 when depositing? If so you will need to contact their support at support@netbet.com

Regards

Laz

If memory serves me I think I had to chase them for the free20 initial deposit bonus. Funnily all the cash machine bonuses were applied instantly. Just contact their live support and they should fix it on the spot. Go to their main website Netbet, log in, and click on chat.

I have the same issue, took the $10 starting capital, deposit 30 on top of it, but only got the extra $10 not the $35 PS advertised, i didnt recieve the $20k freeroll ticket either.

" $35 free cash on top if you enter FREE20 as the Promotional Code during the deposit
€20-€1,500 bonus cash
Access to all games and buy-in levels
A ticket to a weekly €20,000 freeroll
Five tickets to various freerolls
Instant SilverSilver status at PokerStrategy.com"

http://www.pokerstrategy.com/netbet-poker/premium-upgrade/

PS advertisement insisted i recieve another 35$ instant cash added on top of my deposit, i only got 10$, can you guys check this for me or at least change the advertisement if its not true?

I cant ask their live chat support, its offline for a day now.

Hey HNRoger,

It would be best to open a ticket with our customer support team.

Just scroll to the bottom of the page (after clicking the link above) and click the + sign next to "Open a new ticket'.

Keep us updated

Laz

Yes with the code FREE20. And was released 10 $ by live chat. The attendant said that release $ 10 and others $ 10 only after making points. As photo, 8$ + 2$ bonus.

I can't understand. Or give. Poe as a bonus 8 + 2, but according to the other ten release chat in 7 days.
In the same way is bad.

"Instantly receive your free €20 cash bonus when you top up your account with €20 or more!"

https://poker.netbet.com/en/promotions/promo_page/welcome/free20

the first €10 will be released immediately and the remaining €10 will be credited 7 days after your deposit.

Correct, but it's not exactly what it says in the advertisement.

This is the second attendant who speaks that I don't put nothing in account. Can only be level

Hello PSR70420372. How may I help you?
PSR70420372
my ticket no in a conutn
2:49 pmDEPJ1
in use and no in acount
Roy
did you opt in
and get the 20 points

PSR70420372
is yes
yes 90 points
in 8 minutes torney?

Roy
you have never deposited
this is a Depositors promotion
Can I help you with anything else?

PSR70420372
depisted 20 euros
free20.jpg
90 points
and codig

Roy
there are no deposits on account PSR70420372

PSR70420372
1 minute
tokens of 100k of road and bonus of 40 euros how?
u drunk

PSR70427302

Roy
you have never made a deposit
you are not eligible for the 100k depositors promo

PSR70420372
cosmo casino no?

Roy
you have not made a deposit within the designated time frame for this promoion
https://poker.netbet…ee?client_action=cashier-bonus
PSR70420372

Roy
Please bear with me while I look into this for you

PSR70420372
look at the first bonus deposit that I have, as it appeared, look into deposits, 20 euros day 1 January 2015

Roy
there has been an issue with Neteller deposits

PSR70420372
and the code of the tournament was approved, and I don't have a ticket?

Roy
we have sent this case for urgent review
in the mean time

PSR70420372
DEPJ1
Roy
I will add the token

PSR70420372
emal?

Roy
the token has been added
DEPJ1
3:04 pm
PSR70420372
1 minute
close e open soft
no ticket add

Roy
we will email you about the deposit once we have resovled that issue
thank you for your patience.

Ticket ghost, lost my afternoon for this shit

The first attendant couldn't give me the $ 10 and the second this, you've got to be kidding me, don't believe to be so incompetent.

It's just