strategy points pending

Originally posted by SeriouslySick
Hi all,

is it normal that all my pokerstrategy points are still pending?

Yes.
This happens from time to time when there is a communication problem between the room and PokerStrategy.com .

If you're worried, I suggest that you create a customer support ticket Follow the link then click the beside "Open a new ticket"
Give them all the details you can, such as the room involved, your username, the date when you joined and so on.

If anyone can sort things out, they can

Best of luck :gl:,
VS

Looks like there is problem in recieving Pokerstrategy points from Pokerstars. Last time I have received points 2024-10-15, played in Pokerstars everyday after that but points are pending. Is this a generic problem or only I have it?

I made ticket to Pokerstrategy and got answer:

Our system shows that 15.10 is the last reported day from PokerStars so this is a general thing and there's no issues on your side.

Already 30 days no points from Pokerstars. Does Pokerstrategy still have valid affiliate agreement with Pokerstars?

For no apparent reason I received 5 bonus SP this week from PokerStrategy:

• Date 2024-11-13
• SP 0.00
• BP 5.00

Does anyone have a clue why?

Originally posted by MeanGreen
For no apparent reason I received 5 bonus SP this week from PokerStrategy:

• Date 2024-11-13
• SP 0.00
• BP 5.00

Does anyone have a clue why?

For participating in Hand disscussion 2024-11-13.

Guys, I don't want to be the one to whine, but the last points I received are like a month ago. Judging by the comments in this thread the issue goes back even further. Is there any update on this?

Last time I have received points 2024-11-20,

Same for me.

So we're just going to ignore this then?

It would appear so!

Seems like this problem keeps existing. I hope they are working to fix this issue because it's kind of sad for people who are playing on Stars.

Can we get official comment from Pokerstrategy management about this situation?

It would appear that they are burying their heads in the sand!!

Is this still the same for everyone?
I still do not receive points when I now rarely play on Stars.

Originally posted by Mark1790
Is this still the same for everyone?
I still do not receive points when I now rarely play on Stars.

Hi Mark1790,

this is a very old thread — the previous post was over six months ago.

I suggest that you create a customer support ticket Follow the link then click the beside "Open a new ticket"
Give them all the details you can, such as your username, your recent playing history.

Cheers,
VS