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Pokertrackernot working since yesterday

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PokerTracker
Joined: 07.06.2011

In the middle of a session. Using it some years. Support from Pokertracker nothing. It is like buying a car that does not drive.

The support ticket you opened on this subject was replied to.

- Rob


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Rhodriguez
Joined: 01.10.2006

Maybe we should wait till Nazgos responds before we belive any claims Rob makes. Max Value Software isn't renown for customer support or fixing problems.


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Super Moderator
VorpalF2F
Joined: 02.09.2010

.

Good to hear that it is at least working.
If PT4 is crashing a lot, it may be that there is something else wrong


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PokerTracker
Joined: 07.06.2011

.

If you have updated to PokerTracker v4.17.4 that release has been pulled so if you are experiencing crashes please revert back to PokerTracker v4.17.3 while we investigate that:

PokerTracker v4.17.3 - Download

- Rob


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Originally posted by PokerTracker

.

If you have updated to PokerTracker v4.17.4 that release has been pulled so if you are experiencing crashes please revert back to PokerTracker v4.17.3 while we investigate that:

PokerTracker v4.17.3 - Download

- Rob

I installed v4.17.4 — I did have only a single crash, but not while playing — it was while trying to import hands from PartyPoker.
Would you also recommend I revert to v4.17.3 ?


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Bettingsocks
Joined: 09.11.2022

I think I’ll stick with the v4.17.3 version for now


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PokerTracker
Joined: 07.06.2011

Originally posted by VorpalF2FI installed v4.17.4 — I did have only a single crash, but not while playing — it was while trying to import hands from PartyPoker.
Would you also recommend I revert to v4.17.3 ?

I'd recommend it especially if you experience any further crashes although you can also open a Support Ticket where we currently have an alpha version available for testing which should resolve the crashes.

- Rob


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