Hey Nejc351,
It indeed looks weird. Could you please drop an email to Party Poker's customer support and find out what's causing this?
Thanks a lot and let us know.
Ingrid
Hey Nejc351,
It indeed looks weird. Could you please drop an email to Party Poker's customer support and find out what's causing this?
Thanks a lot and let us know.
Ingrid
Originally posted by Nejc351
My bonus under active bonus is gone. How it this possible?Spoiler
You have no active bonuses. I cleard 1/10th of the bonus i think.
Bonus history is:
Bonus code: null
Total bonus offer: null
Amount released
Delivery method
Cashout restricted lump sum
Applicable deposit
--
Start date
d.M.yyyy
Type
Cashout restricted
Expiry date
More details
Status: Complete
This bonus was successfully completed on null
Bonus code: null
Bonus offer:
Delivery method
Cashout restricted lump sum
Amount released
Start date
Applicable deposit
--
Expiry date:
0 day(s) - d.M.yyyy
Type
Cashout restricted
Bonus Status:
Complete
Total release requirement
Pending release requirement
Valid games
POKER
Bonus code: nullquite strange, am I the only one with this problem?
Hi there,
I believe the last update of the client has caused some issues with bonuses. As Ingrid said above it is best to contact Party Poker support to get this fixed ![]()
Best regards,
Gary