Originally posted by RammsteinHUN
Thanks for your help, but i cant find anything. I already made a search for history, but i find nothing. I think there isnt hh map, but i dont know why.
so, for me PT couldn't also find on auto detecting.. I had manualy to set the directory.
I made it on easy way - just typed in search (start button - windows) "netbet" and "open directory" over right click when he give you the result.
I hope you can solve it (and understand my messed up english... 
)
NVKS
No handhistory seems to be collected and Sidekick doesnt report any strategy points. No bonus points and HUD is still not working.
Hi all,
Sorry to hear about all the problems you're having 
However, if you have any problems with missing cash bonuses, missing tokens, or have any other questions regarding changes, just drop NetBet Poker a message via:
Regarding hand histories and HUDs, I'm unfortunately clueless as well. It's probably best to contact the support of your tracking software about this, they might be able to tell you more.
Regards,
Tino
so I had yesterday a try at the new netbet... and after adding manually my HH's directory in PT4 my HUD was working fine. Maybe because I downloaded the software directly from site... who knows...
Originally posted by TinoLaan
Hi all,Sorry to hear about all the problems you're having
However, if you have any problems with missing cash bonuses, missing tokens, or have any other questions regarding changes, just drop NetBet Poker a message via:
Lets give them a few days to sort things out. I mailed them about my missing hand-history since it seems like some people get it to work.
The thing that annoys me most is that the HUD isnt working but its not Netbets responsibility and proppably have something to do with the non-existent hand history.
Hey guys,
This is the official migration FAQ from the Netbet website.
This will help answer some questions.
Regards
Laz.
P.S. I have my money but not my points.
I was logging on and playing just fine a week ago. I loaded up the client today, and went through the migration. now it says
Sorry but your country of residence is forbidden to play Poker. You can however access our casino and sport website and play/deposit there.
For more information, check out the Poker General Terms and Conditions here .
No obvious warning (something in one of those popups advertising game modes and promotions would be nice)? Now I'm locked out of my account and can't withdraw? Ridiculous.
And I checked their terms and conditions too. No mention of any forbidden countries. no list.
to make sure I just didn't miss it while reading, I also did a text search for "country" "residence" "canada" and "geo" (to cover all forms of the word geographical/geography) All i could find was related to age and legality within the country of residence. which I am of.
I assume the major country that wouldn't be allowed to play would be the United States. Maybe their new database lumps my IP range with the US?
Hey unessential,
The only thing I can suggest at this stage is to contact their support at support@netbet,com
Try to stay calm and patient as there may be delays in their response time.
Keep us updated
Laz
...didn't like to open a new thread:
have only 2 questions:
- how to stack tables?
- is the replay just for me not working? I get always: "incorrect initialization" error
thx in advance for any answer
NVKS
Originally posted by Lazza61
P.S. I have my money but not my points.
Hey Lazza!
My money is fine also.
My points have travelled over but they are not where they should be.
The points I obtained when it was 770 are shown elsewhere:
From the software click, My Account>VIP(Tab)
There it says my points I had from 770...... Your Shop Points balance is: 12165
Is that the same for you?
All the netbet points I have acquired so far are found in their normal place for me.
Originally posted by NijeVaznoKoSam
...didn't like to open a new thread:have only 2 questions:
- how to stack tables?
- is the replay just for me not working? I get always: "incorrect initialization" errorthx in advance for any answer
NVKS
Regarding the replay feature, happened only once to me, was fine after that.
Originally posted by andiofwbafc
Originally posted by Lazza61
P.S. I have my money but not my points.
Hey Lazza!
My money is fine also.
My points have travelled over but they are not where they should be.
The points I obtained when it was 770 are shown elsewhere:
From the software click, My Account>VIP(Tab)
There it says my points I had from 770...... Your Shop Points balance is: 12165
Is that the same for you?
All the netbet points I have acquired so far are found in their normal place for me.
Yeah. Thanks Andio. They are where you said they would be. ♠_thumbsup:
My points have reappeared and I even have a working HUD on one of my computers. I think it will take an uninstall and reinstall to fix the other one.
Holdemmanager has a good guide to fix most of the problems with the HUD: Holdem manager forum on migrating from Poker770 to Netbet
Hey Svinhugg,
It's possible that we may not be getting data from Netbet yet due to other problems outstanding with the migration.
If you go to the left hand top corner of the home page and click 'Detailed Overview' where your status is listed and then click the + next to Netbet then you should see all the dates still pending.
I don't have a tracked Netbet account so I can't check that myself.
Regards
Laz
I've also not been getting any points this month thusfar, only my Poker770 points is showing and have been wondering why I am not getting any Poker Strategy points.
All points pending since 01. september. So it seem nothing is lost - just a huge delay ♦
Originally posted by Lazza61
Originally posted by andiofwbafc
Originally posted by Lazza61
P.S. I have my money but not my points.
Hey Lazza!
My money is fine also.
My points have travelled over but they are not where they should be.
The points I obtained when it was 770 are shown elsewhere:
From the software click, My Account>VIP(Tab)
There it says my points I had from 770...... Your Shop Points balance is: 12165
Is that the same for you?
All the netbet points I have acquired so far are found in their normal place for me.
Yeah. Thanks Andio.
You're welcome 
Originally posted by Lazza61
Hey Svinhugg,It's possible that we may not be getting data from Netbet yet due to other problems outstanding with the migration.
If you go to the left hand top corner of the home page and click 'Detailed Overview' where your status is listed and then click the + next to Netbet then you should see all the dates still pending.
I don't have a tracked Netbet account so I can't check that myself.
Regards
Laz
Post below is correct.
Originally posted by NijeVaznoKoSam
All points pending since 01. september. So it seem nothing is lost - just a huge delay ♦
Yes, to be expected I suppose
As at point of posting, netbet is down for maintenance. When it comes back up, maybe the following issues will have been addressed.
1] My strategy points are not being credited to PS.
2] My 770 player points have an unclear status on netbet. I had about 48,000 of these on 770.They had a cash value. Originally, they were not credited at all. Now I find I have over 96,000 netbet points and over 48,000 netbet SHOP points.
a]I am unclear whether the 96K points are a simple mistake, or whether shop points on the new site are different from the ordinary points.
b] I have looked on the main website for an explanation of how netbet points are translated into cash. Maybe I was looking in the wrong places, but the fact is I have found no such explanation. Naturally I am concerned in case the [limited :evil:] conversion benefits on 770 are going to be eroded on netbet.
3] As if all that was not enough, I found that the system earlier today was not recording my wins. Yes, really. I was having a winning session on the 2euro HUSNGs [for a change] and I noticed with horror that the cashier dollar ticker was recording my buy-ins, but was not recording my wins.
This is scarcely a confidence-building experience.
