Hi, Today I played at the 1094824022 tournament on pokerstars. This is a 20FPP buy in tournament. But at Pokertracker it shows as a 0.34+19.66+20.00 dollar buy in tournament. So my C net won is -20 dollars because of that. Why is it, and can you fix it?
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Please create a support ticket on our website, then zip and attach the hand history and tournament summary from that event to the ticket. Our staff will need to see the files to add additional code to support the detection of this tournament as an FPP event rather than as paid in cash. Click Support > Contact Us on our website.
Once we compensate for this tournament format in a future release, you will need to re-import the summary to fix the results.