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eedgar
Joined: 12.01.2010

Hello 888rep, could You be so kind and look in to this TeamPlay, Bots? thread. It's in russian, but screenshots will "tell" You everything. There are some doubts about group of players with strange nicknames,always registering in one team.And if You find it strange too, could You pass this to 888 security team.
Thanks.


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patrickpok3r
Joined: 14.09.2013

Originally posted by 888Rep

Originally posted by patrickpok3r
Dear 888Rep,

On Friday I contacted costumer support about an issue regarding failures which I believe is in your software. My Internet connection worked fine but 888 keep lagging out. I had some tourneys open and I asked your costumer support if they can clarify the reason it kept lagging and if there is a chance I can have my money in refund for the tourneys I lagged out for?

Haven't got a response so far...

Yesterday exactly the same happened to me when playing. But this time it was different I was giving the following screen:

Why didn't this happen on the first time? and most importantly when will these network issues of yours be over with? it is very annoying while playing.

We did have disconnection issues for a short time last night and we would like to apologise for that and hopefully this won't be happening again.
Please give it a bit more time for support to reply to you as it was more than likely due to it being the weekend and being busier than usual due to the said disconnections.

Thanks

Problem is solved. Got refunded. Thanks


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888Rep
Joined: 05.01.2015

Originally posted by eedgar
Hello 888rep, could You be so kind and look in to this TeamPlay, Bots? thread. It's in russian, but screenshots will "tell" You everything. There are some doubts about group of players with strange nicknames,always registering in one team.And if You find it strange too, could You pass this to 888 security team.
Thanks.

Could I have your poker user name please?


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888Rep
Joined: 05.01.2015

Originally posted by patrickpok3r

Originally posted by 888Rep

Originally posted by patrickpok3r
Dear 888Rep,

On Friday I contacted costumer support about an issue regarding failures which I believe is in your software. My Internet connection worked fine but 888 keep lagging out. I had some tourneys open and I asked your costumer support if they can clarify the reason it kept lagging and if there is a chance I can have my money in refund for the tourneys I lagged out for?

Haven't got a response so far...

Yesterday exactly the same happened to me when playing. But this time it was different I was giving the following screen:

Why didn't this happen on the first time? and most importantly when will these network issues of yours be over with? it is very annoying while playing.

We did have disconnection issues for a short time last night and we would like to apologise for that and hopefully this won't be happening again.
Please give it a bit more time for support to reply to you as it was more than likely due to it being the weekend and being busier than usual due to the said disconnections.

Thanks

Problem is solved. Got refunded. Thanks

Glad it's been sorted out for you.


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eedgar
Joined: 12.01.2010

Originally posted by 888Rep

Originally posted by eedgar
Hello 888rep, could You be so kind and look in to this TeamPlay, Bots? thread. It's in russian, but screenshots will "tell" You everything. There are some doubts about group of players with strange nicknames,always registering in one team.And if You find it strange too, could You pass this to 888 security team.
Thanks.

Could I have your poker user name please?

I would like not tell my real 888 user name as I personally did not played in those tournaments. If You need it for bureaucracy reasons, "PlayerX" should be good.


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888Rep
Joined: 05.01.2015

Originally posted by eedgar

Originally posted by 888Rep

Originally posted by eedgar
Hello 888rep, could You be so kind and look in to this TeamPlay, Bots? thread. It's in russian, but screenshots will "tell" You everything. There are some doubts about group of players with strange nicknames,always registering in one team.And if You find it strange too, could You pass this to 888 security team.
Thanks.

Could I have your poker user name please?

I would like not tell my real 888 user name as I personally did not played in those tournaments. If You need it for bureaucracy reasons, "PlayerX" should be good.

This will be investigated, thanks.


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Dear Rep, thank you for your assistance for my case of charging taxes. Everything solved, thanks again!


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888Rep
Joined: 05.01.2015

Originally posted by Econom1sta
Dear Rep, thank you for your assistance for my case of charging taxes. Everything solved, thanks again!

Your welcome.
Good to hear that it has all been sorted for you.


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i have called for poker strategy 50$ free i've got the mail that the money arrived at 888poker and on the same day my 888poker was disabled , i wrote an email to support to enable my account , they did but my 50$ from pokerstrategy didn't show up ...... was this a scam for me not to recieve the free money?


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888Rep
Joined: 05.01.2015

Poker user name please.


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""i have called for poker strategy 50$ free i've got the mail that the money arrived at 888poker and on the same day my 888poker was disabled , i wrote an email to support to enable my account , they did but my 50$ from pokerstrategy didn't show up ...... was this a scam for me not to recieve the free money?""" user: Fstefan1


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888Rep
Joined: 05.01.2015

Originally posted by fstefan
""i have called for poker strategy 50$ free i've got the mail that the money arrived at 888poker and on the same day my 888poker was disabled , i wrote an email to support to enable my account , they did but my 50$ from pokerstrategy didn't show up ...... was this a scam for me not to recieve the free money?""" user: Fstefan1

Support should have already mailed you regarding your issue.

888Rep


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MoZex
Joined: 05.12.2009

Dear 888Rep,

Any chance 888 comming to belgium?

I loved the site but since few years not allowed to play anymore :'(


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888Rep
Joined: 05.01.2015

Originally posted by GroentjeBE
Dear 888Rep,

Any chance 888 comming to belgium?

I loved the site but since few years not allowed to play anymore :'(

We are evaluating our activities in all regulated territories but at this time we cannot provide any additional information.

888Rep


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They had . thank you!


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TenZoSupra
Joined: 07.01.2009

Dear 888rep,

why did no Strategypoints transfer from 888 to Pokerstrategy? I play about a month and no SP is transfered?

Of course I m tracked and my 888 Nickname is showing on pokerstrategy as tracked.

I paused for a year and in the past it works but not now? How?

Thanks for help. If you need my nickname pls send me a private message.


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888Rep
Joined: 05.01.2015

Can you please firstly contact the pokerstrategy admin and ask them for advice regarding their points system and see what they say.

Thanks


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pool080
Joined: 20.09.2011

Can u guys login on LAP? It worked just fine this morning .


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Hi 888 Rep :)
Just wondering if there is 888 poker app, I can download from Indian App Store on iOS and if yes, please send me the link .
Don't like playing on web-mobile just keep getting disconnected .
Thanks in advance


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888Rep
Joined: 05.01.2015

Originally posted by delhi2011
Hi 888 Rep :)
Just wondering if there is 888 poker app, I can download from Indian App Store on iOS and if yes, please send me the link .
Don't like playing on web-mobile just keep getting disconnected .
Thanks in advance

See if this works for you,
http://www.888poker.com/mobile/ios.htm


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