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PokerStars Skimming profits from Deposits?

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ThatGuyMatt
Joined: 03.12.2010

Hi all,

So I've just deposited £50 onto PokerStars UK and it told me that I would be credited with $75.00 exactly. I thought it was weird but figured it must be within a few pence, PokerStars wouldn't screw me.

Oh how I was wrong :(

So I check my cashier and I have the $75, all is well. I then choose the "Convert all currency to £" and they offer me £48.76. What the ? They're clearly skimmed the £1.24 for themselves.

So I check the rates it shows on cashier and see UK to UD is 1.5386 which using my £50 deposit should be $76.93. I then choose the option to convert whatever funds I need from USD into UK to make it £5, that showed $7.70 > £5 which is about right based on that conversion rate, I swap it back and get $7.69 and lost out on 1c, that's understandable.

So they're using the correct conversion rates in the software, so where did the other 2.5% of my deposit go? Am I missing something here?


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3 replies
Lazza61
Joined: 23.03.2011

Hey Mattman,

As far as I'm aware they use the middle rates as per xe.com . It still seems like a lot of "variance"

Regards

Laz


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Miggo84
Joined: 06.04.2008

PokerStars takes some fees if you deposit in different currency than you receive.


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pappadjango
Joined: 23.07.2010

i had the same problem.the way around it is have/create a wallet for sterling then only deposit into that sterling acc.then in the client convert them to dollars and you will no be charged fees:f_thumbsup:


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