Problem installing HM2

Did you already have Postgresql installed with another password? For example with Pokertracker?
Please see our FAQ: http://hm2faq.holdemmanager.com/questions/1001/Can+not+Connect+%7B47%7D+Failed+to+Start+PostgreSQL+

No, I have no postgresql installed yet. I tried installing it seperatly afterwards but that gives me the same error...

You got no other error during the installation of Postgres?

Hi Netsrak,

This is the full detail I get when trying to install HM2:

Output folder: C:\Program Files (x86)\PSQLINSTALL
top level install dir -->C:
Is admin account
fs=NTFS
.NET found
Extract: TestFirewall.exe... 100%
Extract: TestFirewall.exe.config... 100%
Antivirus Installed: False
test antivirus returned 0
seclogon error status: 0
seclogon status: 1
starting seclogon
seclogon error status: 0
seclogon status: 4
firewall enabled: 1
firewall port 5432 enabled: 1
port 5432 already enabled
postgresql error status: 1060
postgresql status: 0
starting pgsql-8.3
postgresql error status: 1060
postgresql status: 0
postgresql error status: 1060
postgresql status: 0
starting postgresql-8.4
postgresql error status: 1060
postgresql status: 0
postgres installdir: C:\Program Files (x86)\PSQLINSTALL
==================== running PsqlTestClient
try userid: postgres
try pass: postgrespass
try pass: postgrespass
Connection to database failed: -->could not connect to server: Connection refused (0x0000274D/10061)
Is the server running on host "127.0.0.1" and accepting
TCP/IP connections on port 5432?
<--error
1
testclient return status: 1
testclient return from file: 1
==================== finished PsqlTestClient
granting write permission on top level postgres directory
found dir
try rename C:\PostgreSQL --> C:\PostgreSQL-prev-2016-25-May-14-56-51
Create folder: C:\PostgreSQL-prev-2016-25-May-14-56-51
Moving files: C:\PostgreSQL\*.* to C:\PostgreSQL-prev-2016-25-May-14-56-51\
Remove folder: C:\PostgreSQL\
renamed dir
wrote testfile
Create folder: c:\postgreSQL
Execute: "C:\Program Files (x86)\PSQLINSTALL\postgres84.exe" --mode unattended --superpassword postgrespass --prefix c:\postgreSQL --datadir c:\postgreSQL\data
postgres installdir: C:\Program Files (x86)\PSQLINSTALL
==================== running PsqlTestClient
try userid: postgres
try pass: postgrespass
try pass: postgrespass
Connection to database failed: -->could not connect to server: Connection refused (0x0000274D/10061)
Is the server running on host "127.0.0.1" and accepting
TCP/IP connections on port 5432?
<--error
1
testclient return status: 1
testclient return from file: 1
==================== finished PsqlTestClient

I mean when you try to install postgresql as standalone.

Is the postgresql service running?
Can you connect via pgadmin as explained in the FAQ?

Sorry for the late reply, I tried installing the postgres stand-alone from your FAQ after creating the postgesql directory etc as stated in the FAQ.

I got this error: "Problem running post-install step. Installation may not complete correctly. Error reading file C:/Program Files (X86)/Postgresql/8.4/data/postgresql.conf"

After this it continues installing but when I try to install HM2, it doesn't seem to find the already installed postgres and wants to install a new one with the errors as posted in my earlier posts.

The postgresql service is not running either

As long as the postgresql service is not running HM2 will not install. So you need to find out why Postgresql is not installing.
Something on your system like a firewall or virusscanner might block it or you have an invalid network configuration or.....
I suggest you search in some specialised postgresql forums for how to find the installation log files.
And you can try the latest postgresql version 9.6.

Hi,

I just managed to install it

After reading through a lot of forums I combined the following solutions:

Creating the postgres user itself and giving it admin rights.
Creating the postgres directory.
Creating the postgres data directory directly under C:/ and not in program files

Suddenly it worked and I am now setting up HM2

Thanks for the effort!