Same problem it's benn over 5 day's now and nothing.....i am not telling the money wonn't come but....what can i do? Thank you.
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Hi AMN86,
If you have passed the quiz and picked your choice of poker room and opened up the account with the correct code then check your e-mail inbox as well as the spam folder to see if you have an e-mail from support requesting an id check. Also check your customer support tickets on this site to see if you have any there.
It can also sometimes 4 clear working days for the money to be released in to your account.
Failing all this you can write a ticket to support and ask them to review your case and see what the delay is.
Regards,
-Steve
Hello AMN86,
There were some issues with your transfer. Please write a ticket to our support and inquire into the reasons ( http://www.pokerstrategy.com/help/ )
Best regards
SoyCD