Originally posted by oviovi86
why can not I load the hands of holdem manager says he does not support format
Hi,
PokerSnowie supports only original hand histories, as saved directly from the poker clients. We cannot guarantee that any third party software export, like for example Holdem Manager are supported as well. Unfortunately it's not easy to maintain the support for all the poker sites, skins, especially at this time where several sites are also rebranding. Moreover, third party software like Holdem Manager occasionally export hands with some minor modifications with respect to the original files, which causes problems to our import engine.
If you believe that the original hand histories are not supported by PokerSnowie, please send an email to support@pokersnowie.com, attaching a few samples, and our technical team will look into it.
Thanks,
The PokerSnowie Team