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No strategy points

4 Posts
4 Users
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LendarTecho
Joined: 28.07.2013

Hi,
At first I was receiving strategy points but the last few days I didnt receive any of points


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3 replies
metalmonkey80
Joined: 15.08.2013

Hello LendarTecho,

Some times it can take rooms a few days to update us but if you still have nothing in a few days please contact our Support Team with a ticket outlining the days you are missing.

Wish you the very best of luck at the tables

Regards

Matt


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adelaar
Joined: 25.10.2013

On 23rd May Unibet changed technical stuff. They will work with unibet-ID-number instead of username.

And since then we don't receive points anymore.
I sent support my Unibet-ID-number, but STILL I didn't receive any points.

I have asked support today if Unibet is still a partner.
Because I am afraid that we have lost all the points (=kind of rakeback) since 23rdMay.

I would like transparency about what is going on.


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Head Admin
AlpinaBG
Joined: 20.02.2011

Hi guys,

As it was mention from adelaar (thank you for sharing this info), there was some changes in the Unibet system, and StrategyPoints has been affected by those changes.
But as far as I know those issues was just fixed and you should already have all of your points (up to 04.06.2018 of course, because of the usual 2-3 days delays).

adelaar, our colleagues are looking in your missing points, so please - be patient and stay tuned. :)

Kind regards,
Alex


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