Hi rushhh, Welcome to PokerStrategy, it's good to have you onboard.
As well as sending emails (also check your spam folders/filters), we can also sometimes contact you via the support ticketing page.
We also sometimes write to ask that you provide additional ID.
If you have already sent ID, it can sometimes take up to 96 hours until you'll receive the $50 starting capital in your poker site account. In the interim time, please ensure that:
> You have entered all the required information in your profile page;
> You have completed all the required information in your poker site account;
> You have checked your support tickets ;
Please note that for legal reasons we are unable to provide starting capitals to anyone living in the U.S.A.
Please be patient in waiting for the money, this will be sent as soon as possible. In the meantime feel free to explore our forum and read up on the strategy guides already available to you. Further strategy will become available to you as soon as you start playing poker through your linked account.
Best regards,
Bart