Hey,
Yes it will automatically update to silver once we receive the point data again from PokerStars.
Notifications
Clear all
Questions and Answers
75
Posts
26
Users
38
Reactions
8,963
Views
In the meanwhile you could discuss in our hand discussion forums to get 5 Strategy Points per day to reach the Silver Status. Maybe you will reach Gold if the PokerStars points are updated again.
Hi moderators,
I have problems with my StrategyPoints. I returned to play this month. My StrategyPoints are not counting.
Hugs.
Poker Strategy,
Do you have any news? I generated more than $17.00 in rake on Stars this month, but don't receive my Strategy Points.
I can't contact the Strategy support. "Write a ticket" button looks isn't working.
Regards.
Hi PokerGenesis,
on the support page at the bottom you should see the form to write a ticket if you click the link. This form doesnt open for you at the bottom of the page?.
Sadly we didnt get an update yet on the status of the issues.
The form is working with another browser.
I am waiting for any solution then.
Thanks.
Any updates?
Is the issue with you guys receiving the data or with Stars not sending it? must be close to 2 months without a fix now which doesn't look very promising.
Are you expecting them to ever come through or is it going to be like party did before where all of a sudden we're just not tracked any more?
Originally posted by PokerGenesis
The form is working with another browser.
I am waiting for any solution then.
Thanks.
What browser were you using in which the form is not working if i may ask?
Originally posted by TonyRice
Any updates?Is the issue with you guys receiving the data or with Stars not sending it? must be close to 2 months without a fix now which doesn't look very promising.
Are you expecting them to ever come through or is it going to be like party did before where all of a sudden we're just not tracked any more?
Hey Tony,
We dont have any timing yet for the fix. I still hope this can be resolved in the near future, although it has been taking longer then hoped and i doubt we will have a working solution before the new month / status reset.
Hello Lanfear81, just wondering.....is it real technical problem or it is pokerstars "everything is changing" problem? I everytime have played on pokerstars mainly because of tracking for pokerstrategy, so they should be grateful for pokerstrategy.
As it still isn't resolved.... is there any way to get a status upgrade "manually". I play NL50 on stars (tracked ofc)
and being bronze now for 2 consecutive month rather sucks.....
Has this been fixed yet?
All the days from this and the previous month are as "pending".
Also, you didn't really gave any explanation why this happened in the first place.
Is it pokerstrategy's issue?
Or does it affect all the players who play on pokerstars?
Originally posted by An4rchy
Also, you didn't really gave any explanation why this happened in the first place.
Is it pokerstrategy's issue?
Or does it affect all the players who play on pokerstars?
you are not alone, i have same problem on pokerstars, and there are others... not even limited just to pokerstars... https://forums.pokerstrategy.com/forum/thread.php?postid=3024955#post3024955
pokerstrategy representatives are just stalling at this moment
Still no update on this.... Unibet isn't an option, i had the account way before it was added as a partner of Pokerstrategy. You lost me guys, goodbye!
Hi guys,
Unfortunately there isn't s fix yet and I don't have an information when this issue will be solved.
Will try to get an information that can share with you about of what is causing it and if there is some ETA on the fix.
Kind regards,
Alex
