TigerGaming refusing to processes cashout

BetOnline & TigerGaming.com (Chico Network)

Last Post by VorpalF2F 7 years ago

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_Anonymous_

20.10.2019, 11:50 0

I have tried to request a cashout but they declined because I logged in from UK, which is still a valid country under terms and services. I sent proof of travel to UK and a bank statement of my registered address to proof it is still valid as requested.

It's been 2 months and despite not being accused of any wrong doing they are not processing my cashout request, contacting me or responding to emails.

Anyone else has other bad experience s with this site?

I strongly suggest avoiding this site

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1 reply

VorpalF2F

Super Moderator

Joined: 02.09.2010

Posts: 45,056

20.10.2019, 17:12 0

Hi omgrivered,
I would suggest that you be persistent.
Keep contacting them, but keep your emails firm, but polite.
You need to get customer service on your side.

If they have a phone number -- use it.
Live chat is second best.

As always, never get angry.

Best of luck,
VS

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