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Hand history is not recognized by HM3 or PT4. Also by all online hand converters.

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Jafreiteris
Joined: 21.05.2008

Hello, playing on the site with no tracking. Hand history is available, but HM3 or PT4 shows errors. Also all online hand converter sites dont convert at all, except pokerhandreplays, but with some errors. Example, on river pot is 50, both players shove 25, so the pot should be 100. But end rezults show the player winning the pot who size was at the start of the river, not on showdown. Have many questions for many hands, but it pain to change manually. Anyone have any idea what kind of hand history is this and how to procced?

Seat #2 is the button
Seat 2: P1 (€60.37 in chips)
Seat 3: P2 (€69.85 in chips)
Seat 4: P3 (€51.20 in chips)
Seat 5: Hero (€82.58 in chips)
Seat 6: P5 (€38.29 in chips)
P2: posts small blind €0.25
P3: posts big blind €0.50
HOLE CARDS
Hero: raises €1.00 to €1.50
P5: calls €1.50
P4: folds
P2: calls €1.25
P3: folds
FLOP [Qd 6h 9d]
P2: checks
Hero: bets €3.50
P3: folds
P5: calls €3.50
TURN [Qd 6h 9d] [4h]
P5: checks
Hero: bets €10.00
P5: calls €10.00
RIVER [Qd 6h 9d 4h] [5d]
P5: checks
Hero: checks
SHOW DOWN
P5: shows [Ah Qh] (a pair of Queens)
Hero: shows [Ks Kc] (a pair of Kings)
Hero collected €30.40 from pot
SUMMARY
Total pot €32.00 | Rake €1.60
Board [ Qd 6h 9d 4h 5d ]
Game ended: 2021/11/27 17:20:50 GMT
Seat 2: P1 (button) folded before Flop (didn't bet)
Seat 3: P5 (small blind) showed [Ah Qh]
Seat 4: P4 (big blind) folded before Flop
Seat 5: Hero showed [Ks Kc] and won (€30.40) with a pair of Kings
Seat 6: P3 folded on the Flop

Full hands look like this, just changed the names. Also, on showdown, if you win, you dont get to see other player cards, even if you are on the button. Also no Pot size on flop, turn, river. :(


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5 replies
Super Moderator
VorpalF2F
Joined: 02.09.2010

Hi Jafreiteris,

If you own HM3 or PT4 I suggest that you submit a complete, unedited session to their support departments.
They will be happy to have the opportunity to improve their products.

Recently 888 introduced a glitch and within a week PT4 had it figured out.

Best of luck :gl:,
VS


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Moderator
SDK1987
Joined: 12.11.2008

You can also ask your question on the Hold'em and Omaha Manager or PokerTracker bard. Than you get better feedback than what we can do. On both boards are supporters active.

Cheers,
SDK1987


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emiln
Joined: 05.10.2009

Hello... tray to update ... :f_cool:


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Jafreiteris
Joined: 21.05.2008

Update what?


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fozzy711
Joined: 10.02.2015

Originally posted by Jafreiteris
Update what?

Update HM3 (or PT4) to the latest beta version and try importing the HH file again and if that still doesn't work you need to send us the HH file for testing. HM3 instructions below:

Please update to our latest beta version of HM3 from this link.

Please try all the steps in this FAQ. If you continue to have problems please zip and email the problem original hand histories and tournament summaries to us as instructed with a link to this thread and your forum name. Make sure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.

Regards,

Fozzy71
Customer Support
Hold'em Manager


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