Hey tmannie,
Your request to have funds withdrawn is being processed.
You have requested 21.00 to be withdrawn from your account.
This request is being processed on Transaction ID 9255816.
If you did not request this withdrawal, please contact support@ggpoker.com
Thank you for playing at GGPoker and Good Luck!
Looking forward to seeing you at the felt,
GGPoker
Tue, Jul 12, 8:18 PM
What has happened with this withdrawal
Kindly explain why this withdrawal was declined , before you do kindly read your withdrawal policy requirements document and point out in terms thereof your reasons.
James
On Thu, Sep 1, 2022 at 6:03 AM EDT, Mannie Theofrastos <theofrastos7@gmail.com> wrote:
Hi
That is not acceptable you deposited from that credit card , so there is no reason that you cannot refund back to the same card. If I do not get a satisfactory reply within the hour you leave me no option but to blitz all the social media platforms etc with copies of the correspondence in this matter as well as contacting the other agencies where you are registered..
the ball is in your court
James
Hello Mannie,
Thank you for your response.
Unfortunately, we cannot disclose the amount of game-play that needs to be generated to prevent possible risks of misuse.
We do recognize that the lack of specificity can be frustrating. However, please be aware that we firmly believe it is in the best interests of the GGPoker community as well as the ecology of the website that bonuses and transfers are completed in good faith with the exclusive intention of legitimate gameplay.
All withdrawals go through an internal audit process to ensure that fraud prevention, anti-money laundering, countering the financing of terrorism and other legal obligations and regulatory requirements are met. As a result, internal withdrawal audits generally take up to 24 hours to process, and in some cases, an increase in volumes may take up to 72 hours.
After funds have been processed it can take up to 2-5 days or as quickly as 1 hour for the funds to reach your wallet or account.
Thank you for your understanding and careful cooperation.
Best regards,
Lucas
GGPoker Cashier Support
The amount of game play required is quite clearly stated in you withdrawal terms document, so, you do not need to disclose it simply read your own terms or get a translator to if the language is not simple enough for you and/or your cashier department to comprehend
James
VS
