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[Closed] Can't get PT3 to work! :(

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Have just tried installing the PT3 trial for the last hour or so but just can't get it to work.

I initially had HEM installed and used the trial from that, which all worked perfectly. I think HEM installed Postgres and set it all up for me.

When I then came to install PT3 when I first tried to instal it asked for some password and following the first time install guide on the PT3 website it said I should just enter one and that would create a new server, but the only message I got was something like invalid password.

I then pretty much uninstalled both HEM and Postgres, to just start from blank. I used the complete uninstal guide on the PT3 website to remove postgres and it all seemed to go fine.

Now when trying to instal PostgreSQL I get to the same point where I am told to enter a password (which it says will be created if not already done) but when I do so it just say's

'Invalid username specified: Logon failure: unknown user name or bad password'

My trial has started I think so any help would be very much appreciated!

Thanks and sorry for long post, wanted it to be as specifc as possible! Thanks again!


2 replies
Joronamo
Joined: 17.10.2008

I know that if you have HEM installed already and then install PT3 or visa versa the latter won't work because POSTgres is set to work with whatever was installed first. THis is because they both use postgres databases. Open a ticket with PT3 support via their website and drop them a line and they will be happy to help.


Grrrr, okay will do.

Thanks