Hello PokerStrategy-staff,
I signed up about 3 weeks ago and fulfilled all your requirements. I completed the quiz successfully and signed up under your bonus code at partypoker (username=Jaken19) and saved the account name at "My profile" at pokerstrategy.com. I just want to know why i don't get the cash money transferred to my partypoker account? What else do I have to do?
I'm looking forward to a soon answer.
Greets
Could it be that you received an email from us to send in an ID check? Please review your email and additionally your trash folder. If there is no email please contact our support via ticket which can be found under 'Help'.
I didn't get a mail and even contacted your support some days ago. Didn't get an answer..
Hmm that is weird. :/ Mayabe the support member is at vacation. :/
Can you write a new one? (Don't write a new answer to the old ticket.)
hello!
i have the same problem. I sign in around 3-4 weeks ago and also finnished the quiz. I wrote e-mail two times,but no answer.
What can i do?
thank you!
by
Originally posted by vanderboy
hello!i have the same problem. I sign in around 3-4 weeks ago and also finnished the quiz. I wrote e-mail two times,but no answer.
What can i do?
thank you!
by
Write a ticket instead of an email.
Hi guys!
@ cobby: Please choose the poker room where you want to get your money. Otherwise we do not know where to transfer the money.
@ vanderboy: You are on the list for our next transfers. Just a little patience please.
Best regards,
Puschkin81
What do you mean by "choose your room?" I signed up with PartPoker under "Jaken19", which i want to have the money transferred. I saved the username under "My Profile" here at Pokerstrategy.com.
Do I confuse something?
Greetings
a friend of mine did not receive the desposit either
his name is 13lars13
he passed the quiz about 2 weeks ago
can someone please help him? what is the problem? did he do something wrong?
thank you for your help
@ cobby & 13lars13: please choose your poker room here: http://www.pokerstrategy.com/quiz/platform/ Click on PartyPoker or Titan Poker and fill in your PartyPoker or Titan Poker account name at the end of the page.
Best regards,
Puschkin81