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[Closed] payout

15 Posts
7 Users
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cesnux
Joined: 10.02.2010

I already waited Payout for more than 10 days. When can I expect my payout?


14 replies

Hi cesnux,

You will get an answer within 24 hours in this ticket.

Thanks for your patience,
Hannes


cesnux
Joined: 10.02.2010

Weekends included?


justkyle88
Joined: 07.05.2008

Usually Weekends don't count because of it not being "working Hours"

Please be patient.

Regards,

Kyle.


cesnux
Joined: 10.02.2010

Still i didnt get answer from pokerstrategy...


Hello cesnux,

Sorry to hear that. Due to the different circumstances in your case this might take a bit longer then the predicted 24 hours.
Our security team has to validate the information you provided in your ticket from Saturday. As soon that this is done, they will contact you again.

Thank you for your patience.


cesnux
Joined: 10.02.2010

It's my second payout, i and dont know why this taking so long.....


surnudtuvi
Joined: 28.01.2009

should the status change under payout, from requested to something else after a week? I requested a payout a week ago on thursday and i have read that you make payouts to Moneybookers on thursdays. So may i expect the payout any time soon?


cesnux
Joined: 10.02.2010

I requested on 01.17 and still is status REQUESTED.


pogodon
Joined: 23.07.2010

Hi guys,

we can't really give you much info, especially on the forums. Please keep in touch with our colleagues from customer support, they are the ones dealing with your cases directly.

Thanks,

Hadi


Hey,

@cesnux: I am sorry for the long waiting time. We try to finish the check soon. Thanks for your patience.

@surnudtuvi: As written already in this ticket, the check can take up to 8 working days. As soon as everything is finished you will receive an additional answer.

Best regards,
Hannes


surnudtuvi
Joined: 28.01.2009

hey , thanks for the answer. btw just got the money on MB.


pogodon
Joined: 23.07.2010

i requested taf yesterday and i just recieved it there 23 hours, i thnk its my 7th payout

i <3 pokerstrategy


Congratz guys!

Hope you refer us even more friends :)