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Bug in message system

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YohanN7
Joined: 15.06.2009

Hi!

There is clearly a bug in the message system. It has been there for ages. Pressing the send button may or may not result in a sent message. Sometimes (when it fails) you are notified, sometimes you are not. I'm not the only one who have noticed this.

Suggestion: Fix it :)


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3 replies
TJtheTJ
Joined: 12.10.2011

Hi Yohan,

It seems like this might be a problem that only you are experiencing. Could it be that perhaps your internet connection might be causing this?

If you are absolutely sure that that's not the cause, please also try clearing your browser's cache and cookies. This may sometimes cause problems like this with for example submitting messages or logging in (or submitting any form, for that matter).

Could you please try that out and see if that solves the issue for you? Thanks!

Regards,
Tino


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YohanN7
Joined: 15.06.2009

As I said, I know others that are experiencing it.

I'm not going to clear my cookies (I like my cookies :tongue: ), but I can live with the problem as it is. Just check in the outbox, if it's there, it's sent.


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Head Admin
Marta
Joined: 06.12.2010

Originally posted by YohanN7
Just check in the outbox, if it's there, it's sent.

Hi,

that was actually the solution I was going to suggest. Double check if sent, if not - resend. :)

Sometimes it might also happen because of our IT team working on something which results in the Community Tool not working properly.

Sorry for the inconvenience.

Regards.


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