[Closed] PLease help

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Last Post by SoyCD 17 years ago

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AMN86

Joined: 05.03.2009

Posts: 2

14.03.2009, 15:30 0

Same problem it's benn over 5 day's now and nothing.....i am not telling the money wonn't come but....what can i do? Thank you.

2 replies

TheBu11d0g

Joined: 25.07.2008

Posts: 2,019

14.03.2009, 15:58 0

Hi AMN86,

If you have passed the quiz and picked your choice of poker room and opened up the account with the correct code then check your e-mail inbox as well as the spam folder to see if you have an e-mail from support requesting an id check. Also check your customer support tickets on this site to see if you have any there.

It can also sometimes 4 clear working days for the money to be released in to your account.

Failing all this you can write a ticket to support and ask them to review your case and see what the delay is.

Regards,
-Steve

SoyCD

Joined: 20.02.2008

Posts: 6,265

15.03.2009, 21:23 0

Hello AMN86,

There were some issues with your transfer. Please write a ticket to our support and inquire into the reasons ( http://www.pokerstrategy.com/help/ )

Best regards
SoyCD

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