Good day,
I started playing SNG's on PokerStars ~ 10 days ago, however, up to this point, no Strategy Points have arrived at my PokerStrategy account. I downloaded the client via the link via PokerStrategy, however, I do not see the "Information Sharing" option anywhere in the game client.
Thank you for your help.
Hi Laiwinsh,
Even if you downloaded the client from PokerStrategy.com , it would also be necessary that you created your account using a PokerStrategy.com sign-up code.
If you believe that all was done correctly, I suggest that you create a customer support ticket Follow the link then click the 
beside "Open a new ticket"
Give them all the details you can, such as your username, the date when you joined and so on.
Best of luck :gl:,
VS
Hi,
I am actually not sure I signed up with the sign-up code (frankly I just do not recall). If, I indeed, missed something, will the support ticket help?
Thanks!
Originally posted by Laiwinsh
Hi,I am actually not sure I signed up with the sign-up code (frankly I just do not recall). If, I indeed, missed something, will the support ticket help?
Thanks!
I can't tell, since no-one in the forums (not even super moderators) can access account data. If anyone can help, they're the only ones that can, so it is best to give it a shot.
Best of luck :gl:,
VS
