How long do I have to proof to you that Im not a ******* robot?!
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Originally posted by sandraardnas
How long do I have to proof to you that Im not a ******* robot?!
https://www.unibetcommunity.com/forums/topic/33253-captcha-situation/?do=findComment&comment=337571
:D
Originally posted by UnibetAndy
Originally posted by sandraardnas
How long do I have to proof to you that Im not a ******* robot?!It does not work at all.
Not only that, but even if I finally manage to prove to unibet that Im not a fukin robot, I still cant log in.
It's still being worked on and is unfortunately turning out to be a harder issue to resolve than anticipated.
Are Unibet poker servers down? I seem to get whitelabel or bad gateway error on both pc and mobile.
Originally posted by ghaleon
Are Unibet poker servers down? I seem to get whitelabel or bad gateway error on both pc and mobile.
The Unibet website was down for a portion of yesterday and that affects the ability to log into the poker client.
UnibetAndy, hello. A few months ago, I won 250€ UO in a loyal tournament, it expires in 10 days, but unfortunately, due to the aggression of russia, I cannot leave Ukraine, is it possible to exchange this ticket for other tournament tickets or bonus points?
I seem to have fair amount of issues with Unibet client freezing when viewing hand histories. This using actual history feature not when replaying from tables directly. Seems like only way is to shutdown whole client and restart it. I just wonder if this is known issue?
Hey, is it possible to get some sort of an audit at Unibet? Type of games played, winnings, loses, account balance etc. for a selected time period?
Originally posted by imgoingtomirage
Hey, is it possible to get some sort of an audit at Unibet? Type of games played, winnings, loses, account balance etc. for a selected time period?
You can send email to support to ask about data. Info-uk@unibetsupport.com probably work best for English. From cash games you can get amount of hands played and results from each day. Those are also filtered to each limit you have played.
Something similar is probably available for mtt or sng as well.
I have made Unibet account over 2 weeks ago from PS link and made everything requested. My identity verified by Unibet with Nordea app and sending a communal bill to confirm home address.
My 9-digit user code is added here to PS Unibet page
But Unibet is not showed in list of sites connected to PS. I have played only freerolls so far when waiting to get the PS-connection before making a deposit to get 200% bonus available.
Should I make a ticket to PS- or Unibet support to get the connection made?
Originally posted by Khiiniau
Should I make a ticket to PS- or Unibet support to get the connection made?
I suggest that you create a customer support ticket Follow the link then click the 
beside "Open a new ticket"
Give them all the details you can, such as your username, the date when you joined and so on.
Originally posted by VorpalF2F
Originally posted by Khiiniau
Should I make a ticket to PS- or Unibet support to get the connection made?I suggest that you create a customer support ticket Follow the link then click the
Give them all the details you can, such as your username, the date when you joined and so on.
I made ticket and got instruction from CS that I have to make first small deposit and play some cash games to see that tracking works. I made so and I'm tracked and getting SP points from Unibet. But I have not received promised €200 poker bonus offer. I had chat with Unibet CS who told me that offer https://www.pokerstrategy.com/unibet/welcome/ is not valid any more. I reported this to our CS and they promised to try to verify this with Unibet CS week ago but still no answer.
Is that poker bonus offer valid or not?
Originally posted by Khiiniau
Is that poker bonus offer valid or not?
I may have failed to mention that mods have no access to membership information.
Ask a follow-up question on your customer service request
Yes, I asked from CS if they have got any answer. I thought that maybe official Unibet reperesentative could answer something here but now I checked that he has not commented anything after May.
I can’t make a deposit from Skrill or Neteller. The reason is that I have been registered on Unibet for a very long time (10-15 years). And in those days it was allowed to register a name written in Cyrillic. Now both Skrill and Neteller, when confirmed by the bank, write everything in Latin letters. Yes, and when checking the deposit from the card in your bank statement, it is written in English. Now, when making a deposit from Skrill or Neteller, the deposit is rejected, because naturally the spelling of my name does not match - in Unibet in Cyrillic, in Skrill and Neteller in Latin. Correct the spelling of my first and last name to Latin.My name- Станислав Лещинский=Leshchinskyi Stanislav latis2005@gmail.com
Hi latis2005,
I strongly suggest that you contact Unibet customer service directly.
Unibet would never act on information in a forum post — if they did, anyone could change anything.
I don't know the proper way to contact Unibet customer service, since I don't play there.
Cheers,
VS
Hi, i didn´t get my first deposit bonus! Can anyone tell my why? I use the proper path to register and my account is tracked here in PS.
Originally posted by NemoKala
Hi, i didn´t get my first deposit bonus! Can anyone tell my why? I use the proper path to register and my account is tracked here in PS.
Hi NemoKala,
I suggest that you create a customer support ticket Follow the link then click the beside "Open a new ticket"
Give them all the details you can, such as your username, the date when you joined and so on.
If it hasn't been 48 hours, wait, but if it has been more than that, the customer service people may be able to help.
All the best,
VS