Rake-back help

Hi Bobziee,

my bad! I must have had a bad day when I saw your account over the weekend - accidentally omitting the 0 from the 50% when approving your account. This is sorted now - GL going forward!

This rakeback deal still working (new user) ? Can I deposit with MuchBetter? thanks

Hi Polezi - every new user gets 50% as well - that is as long as KKPoker allows us affiliates to give back. 50% is the max and we are happy to support you by giving back the max!

Regarding deposit options - there is a variety of options including muchbetter. However I can't really promise that it is also valid in your country. Here In Gibraltar I do have Muchbetter, Neteller, Paysafe, Luxon, Ecopayz, Skrill, Crypto, Visa and a couple of ones that are more local stuff.

Hello, SvenBe, Ive just registered account with your KK club 1199. But I dont know if it was successful or not. Can you check it? Account id is: 519962.
thank you.

Originally posted by wiital1
Hello, SvenBe, Ive just registered account with your KK club 1199. But I dont know if it was successful or not. Can you check it? Account id is: 519962.
thank you.

Yes, your account is tracked and I just now set it to 50% fixed RB! Good luck at the tables!

Hey, my RB is still 5%, can you please update?

Originally posted by LendarTecho
Hey, my RB is still 5%, can you please update?

Done - please all know that as per the newest software update RB has to be claimed manually OR will be sent after 30 days.
Gives a better reward-experience and control over what you earned!

Originally posted by SvenBe

Originally posted by LendarTecho
Hey, my RB is still 5%, can you please update?

Done - please all know that as per the newest software update RB has to be claimed manually OR will be sent after 30 days.
Gives a better reward-experience and control over what you earned!

Can you please provide a link to the information on this?
I appear to have missed it, but I *think* I'm getting rakeback — I haven't checked lately.

Originally posted by VorpalF2F

Originally posted by SvenBe

Originally posted by LendarTecho
Hey, my RB is still 5%, can you please update?

Done - please all know that as per the newest software update RB has to be claimed manually OR will be sent after 30 days.
Gives a better reward-experience and control over what you earned!

Can you please provide a link to the information on this?
I appear to have missed it, but I *think* I'm getting rakeback — I haven't checked lately.

This just has changed yesterday with the latest update. Here how it should look like:

(Amount of RB is unchanged, this is a purely cosmetic and motivational exercise)

Hello, i got same issue, i signed through you but still recieving only 5% rakeback instead of 50%.
My account ID: 606729

Originally posted by JareJae
Hello, i got same issue, i signed through you but still recieving only 5% rakeback instead of 50%.
My account ID: 606729

Howdy, it seems that you have not joined our Poker Club. You can do so in the app by entering our club ID 1199 (provided that you have not joined any other club, i.e. by using someone else referal link).

Please let us know if things go well!

Hey hey! Thanks for getting back to me!
Well that's what is strange to me as I am already in some club and can't change that.
I am sure I used your link even remember that club number when I was creating KK Poker Account.
Also I just checked my browsing history to make sure if I didn't use any other affiliate site by accident and there is no any other site I opened on that day.
What a mystery 😬 dang.

Hi I used to be a member of your club on KK poker, Account ID:470045. How can I change back to your club again?

Originally posted by pokerplayer704
Hi I used to be a member of your club on KK poker, Account ID:470045. How can I change back to your club again?

Hi Pokerplayer704 thank you for your post! Indeed that account has been member of our club and I have inquired with KKPoker on why this is not the case anymore. In any case, for account related questions it is better to continue in our Customer Support System, to be found here (at the bottom).

Hello. Registered kkpoker account and I am not getting 50% rakeback. ID 653529

Originally posted by milanelo
Hello. Registered kkpoker account and I am not getting 50% rakeback. ID 653529

Hi milanelo,
Welcome to PokerStrategy.com

It sometimes takes time for the poker room and PokerStrategy.com to share the necessary information.
You don't say how long it has been, but we generally figure 48 hours should be sufficient.

If you think that a mistake has been made, I suggest that you create a customer support ticket Follow the link then click the beside "Open a new ticket"
Give them all the details you can, such as your username, the date when you joined and so on.

Best of luck :gl:,
VS

Has been 3-4 days now. Still not getting it

Originally posted by milanelo
Has been 3-4 days now. Still not getting it

Well then, I guess it is time to put in that customer service request:
To do so: Go to customer support ticket Follow the link then click the beside "Open a new ticket"
Give them all the details you can, such as your username, the date when you joined and so on.

For everyone else info - the issue has been sorted. Those personal account issues are better solved in a ticket as described by VorpalF2F above.
We also paid the missing RB to milanelo due to the late upgrade - our apologies also here!