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Thiamtan
Joined: 18.02.2010

hello one question have Pokerstars problem whit Money?


19 replies
NegLP
Joined: 15.06.2019

as far if is as see there are no problems whatsoever.


Thiamtan
Joined: 18.02.2010

Originally posted by NegLP
as far if is as see there are no problems whatsoever.

okay most be some problem fore the have never take so long time whit Withdrawals before that why i ask


Thiamtan
Joined: 18.02.2010

Originally posted by NegLP
must be the [Edited] in charge complicating simple stuff for no reason

1 week now and still waiting and no answer from pokerstars


NegLP
Joined: 15.06.2019

maybe they machine id ban you so can't access page
is there anything else I can assist you with kind sir?


Thiamtan
Joined: 18.02.2010

Originally posted by NegLP
maybe they machine id ban you so can't access page
is there anything else I can assist you with kind sir?

the are not fist time some i take out money from them

and who are you?

you work fore pokerstars?


NegLP
Joined: 15.06.2019

no, i play poker for fun.
i work for coca-cola.


Thiamtan
Joined: 18.02.2010

Originally posted by NegLP
no, i play poker for fun.
i work for coca-cola.

so don't ask if you can help me whit anader thing

ore you think this is funny


metalmonkey80
Joined: 15.08.2013

Hi Thiamtan,

I have withdrawn money on a few occasions on Pokerstars and found that it can take a day - 4 days for the money to arrive in my account. Normally it takes a day. This also depends on if it is your first withdraw. When I first withdrew it took 4 days. I needed to send them additional documents too.
Lately I have found that they are sending money to a card that I first used and no long works. therefore I had to contact support to ask them to remove this card.
Make sure that this is not the case with you. Check in the withdraw section of the cashier that your card details there math the card you want to withdraw to. This may be the issue.
Also if you are still having issues, I would recommend contacting their support team via the help button found under the tools button in the pokerstars software.
I hope this is some help to you and if you have any more questions please ask.

Good luck at the tables :f_thumbsup:

My regards

Matt


Thiamtan
Joined: 18.02.2010

Originally posted by metalmonkey80
Hi Thiamtan,

I have withdrawn money on a few occasions on Pokerstars and found that it can take a day - 4 days for the money to arrive in my account. Normally it takes a day. This also depends on if it is your first withdraw. When I first withdrew it took 4 days. I needed to send them additional documents too.
Lately I have found that they are sending money to a card that I first used and no long works. therefore I had to contact support to ask them to remove this card.
Make sure that this is not the case with you. Check in the withdraw section of the cashier that your card details there math the card you want to withdraw to. This may be the issue.
Also if you are still having issues, I would recommend contacting their support team via the help button found under the tools button in the pokerstars software.
I hope this is some help to you and if you have any more questions please ask.

Good luck at the tables :f_thumbsup:

My regards

Matt

okay i understand that but this acount are old from 2009 ore older and pokerstars.se i have from januari this years and have take out money many time

every month i have take out money and the take max 1 day but now nothing


metalmonkey80
Joined: 15.08.2013

This sounds like an issue you should contact Poker stars help about again (use the live chat). If you haven't done this already, have you asked them for an estimate of when the money is going to appear in your account?
In the cashier, under the 'More' tab, have you checked 'pending withdrawals' to see if it is still awaiting to be sent?
Otherwise I am sorry that I can't be more help to you.
I hope you find a resolution to this issue.


Thiamtan
Joined: 18.02.2010

Originally posted by metalmonkey80
This sounds like an issue you should contact Poker stars help about again (use the live chat). If you haven't done this already, have you asked them for an estimate of when the money is going to appear in your account?
In the cashier, under the 'More' tab, have you checked 'pending withdrawals' to see if it is still awaiting to be sent?
Otherwise I am sorry that I can't be more help to you.
I hope you find a resolution to this issue.

no live chat can do fore that the have take away
and under pennding there stand this
The highlighted transactions are currently being reviewed and cannot be cancelled. Please check again later. stand in long time now


Moderator
SDK1987
Joined: 12.11.2008

As request. The thread is closed.