Hi,I am new at pokerstars,I registered and make a 20 $ deposit using bonus code Thirty and I receive a bonus only for day 1 which is 5 tickets for 1 dollar spin and go but none for other days
Hello bastard1501
Welcome on the PokerStrategy forum ![]()
I expect you will get every day the bonus and if you didn’t received the 2nd on day 2 I recommend sending a mail to support@pokerstars.com. This way PokerStars support can check why you didn’t get your bonus yet.
Best regards,
SDK1987
Now is alread day six and I didn't get anything yet,Yes I sent email few days ago but no answer from them :/
That’s weird they didn’t answered yet, maybe you can try it again and then they will help you faster.
Yes I tried again now they replied me,they forwarded my email to marketing support and they will contact me soon
That sounds good. Then I expect everything will going fine now.
Good luck with waiting an hopefully you will get your full bonus soon.
Then I expect they are busy these days, but if you didn’t get a reaction before Monday I would send another message to them.
Today they finally replied me and they said it was some kind of security review,that's why it was taking so long and I will receive my bonus shortly
Originally posted by bastard1501
Still didn't get my bonus :/
Try contacting them again, that's the fastest way of getting it sorted (although I understand you've been waiting for quite a while).
Yes I contacted them again yesterday still no answer,I am not only one with this problem,my friend deposit same day and same situation for him but he simply give up didn't contact them.
Originally posted by Marta
Glad to hear! Thanks for the info & good luck![]()
+1. Enjoy your bonus![]()